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Vacancy Details

Benefits Officer

Sevenoaks District Council
£28,023 - £30,466 (pro rata for part time)
Council Offices, Argyle Road
Working Pattern:
Full Time/Part Time
37 and 22.5 hours per week.
DBS Check:
Closing Date:
16/06/2024 at 23:59
Sevenoaks District Council

Our Benefits team are responsible for processing and providing advice on over 12,000 Council Tax reduction and Housing Benefit applications across the Sevenoaks and Dartford districts.

You’ll bring your sharp attention to detail skills to accurately input data and apply legislation to process claims correctly.

You’ll be comfortable speaking to customers on the phone and working as part of a wider team to provide a high-quality service to our customers.

If you have experience of working within a customer facing role, then you’ll know that building effective working relationships (internal and external) is essential as is a positive approach.

If you have the ability to remain calm under pressure and can show empathy and understanding, then we would love to hear from you!

Please note that we have a full time and a part time position (22.5 hours) available so please specify in your application which role you are applying for.

This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

Do you want to know more about the role?

For details on the role, job description, the Council and the benefits of working for us, please see our Candidate Pack - https://sevenoaks.pagetiger.com/ckgcuxy/1

Do you want to ensure you have the best chance of being shortlisted?

Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Closing date: 16th June 2024

Interviews: 25th June 2024

Equal Opportunities

Sevenoaks – Working for Equality. We welcome applications from all sections of the community.

Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This vacancy is now closed