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Vacancy Details

Xantura Triage Officer

Sevenoaks District Council
£28,023 - £30,466 (dependent upon skills and experience)
Council Offices, Argyle Road
Working Pattern:
Full Time
37 hours per week.
DBS Check:
Closing Date:
04/08/2024 at 23:59
Sevenoaks District Council

The officer will support Sevenoaks District Council’s Homelessness Prevention Project with Kent County Council and Xantura, undertaking data analysis, evaluation, to identify people who are in crisis.

Acting as a first point of contact for customers, you’ll be responsible for triaging customers through a rapid initial assessment of their needs and circumstances. Your excellent communication skills will be invaluable in directing customers to the correct service and ensuring they receive the support the need.

You’ll bring resilience to the service by providing coordination and administration support across the service, assisting with day-to-day activities as well as projects and initiatives. In addition to this, you’ll be comfortable working with data from a variety of sources, conducting analysis, evaluation and producing reports.

This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

Do you want to know more about the role?

For an informal discussion about this role, please contact Tracy McAllister, HERO Team Leader, on 017322 227134.

Do you want to ensure you have the best chance of being shortlisted?

Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Closing date: 2nd August 2024

Interviews: 12th August 2024  


Equal Opportunities

Sevenoaks – Working for Equality. We welcome applications from all sections of the community.

Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Further information on this vacancy

Apply Online