This is an exciting opportunity for an experienced Senior Housing Advice Officer to join our Housing Advice team. Working with the Homelessness Prevention Manager, you will oversee the work of the Housing Advice team to ensure the delivery of a proactive homelessness prevention and reactive housing advice service. You will be expected to empower, motivate and develop team members to deliver an excellent service to customers through the day-to-day management of the service, including Housing Officers and outreach HERO Officers.
Excellent verbal, listening and written communication skills are necessary to carry out the Council's statutory duties to customers who are at risk of homelessness, therefore, you must have an excellent understanding of assessing homeless applications and issuing key decisions under Part VII of the Housing Act 1996 (as amended).
We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and partners to find creative housing solutions to prevent and relieve homelessness.
Sevenoaks District Council is recognised as one of the best places to work in the UK, having recently retained our Platinum accreditation under Investors in People. We are the only financially self-sufficient Council in the country and have an ambitious agenda to do more for our communities.
If you are passionate about helping people to find affordable homes and delivering excellent customer experiences, then we would love you hear from you.
If you are interested in the opportunities this post offers and would like an informal chat about the post contact Nina Colley, Homelessness Prevention Manager on 01732 227 431 or feel free to email email@example.com.
Interview Date - TBC
Sevenoaks – Working for Equality. We welcome applications from all sections of the community.
Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
How to apply
Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing firstname.lastname@example.org or contacting us on 01732 227383 to discuss how we can assist you in applying.